Your One-Stop Hub for User Adoption, Customer Success & SaaS Growth
The real challenge with software isn’t the tech - it’s user adoption.
This hub provides practical resources to help SaaS vendors and software-buying organizations drive behavior change, improve outcomes, and realize true value.
Start-of-Year eLearning Offer: 50% Off All eLearning!
Build practical User Adoption and Customer Success skills — and start 2026 stronger.
As 2026 begins, we’re offering 50% off all individual User Adoption and Customer Success eLearning programs through January 31, 2026.
Our programs are designed by practitioners and focused on real-world application — not theory. All programs include quizzes and certification upon completion, and our Customer Success programs are certified by the Customer Success Association.
Our eLearning courses are available in English and French!
This offer is ideal for professionals investing in their own development during end-of-year downtime.
This start-of-year promotion applies to individual licenses and is scheduled to wrap up on January 31, 2026.
Buying for a team of 5 or more? We offer group pricing and manual setup — contact us to learn more.
Free Training
Win More Sales & Keep More Customers
With a Customer Adoption Program
Learn Why User Adoption Fails – And What You Can Do About It
Ever wondered why some customers flourish while others struggle, even with the same product?
This essential trainingwill reveal the uncomfortable truths about user adoption, uncover hidden costs SaaS vendors often miss, and equip you with a practical framework to resolve adoption issues before they lead to churn.
What You'll Gain from This Session:
User Adoption Demystified
Understand the real reasons why adoption falters, and why it's often not about your product's features.
Adoption Curve Reality Check
Discover the crucial "Adoption Curve Reality Check" your customers desperately need for true engagement.
Behavioral Change Framework
Learn a simple, proven method to guide customers toward desired behaviors and achieve measurable ROI.
Top SaaS Leader Insights
Access the same strategic insights leveraged by high-performing Customer Success teams and leading SaaS executives.
If you're looking to improve renewals, accelerate adoptino, and strengthen customer outcomes, this high-impact session is your ideal starting point.
Discover our newest resources designed to boost user adoption and enhance your customer success strategies. This month's highlights include practical webinars and information sessions to transform your approach.
Information Session
Adopt Chain Info Session: Unlock Higher User Adoption & SaaS ROI
The smarter way to drive adoption, retention, and expansion.
Adopt Chain is a turnkey customer adoption program that SaaS vendors provide to their customers - with no additional lift for your internal team. It gives your customers the expert-led training, community, and live support they need to drive behavior change, increase usage, and unlock measurable results from your software.
In this live session, you’ll discover:
Why most adoption efforts fail (and what to do instead)
How Adopt Chain accelerates time-to-value for every new customer
How SaaS vendors use Adopt Chain to reduce churn and increase renewals
What’s included, pricing overview, and how to get started quickly
If your customers aren’t fully using your product, it’s costing you every single day. Join us and see how other SaaS leaders are solving this once and for all.
Build stronger, more durable customer relationships and future-proof your accounts with our comprehensive playbook.
Learn proven strategies to map stakeholders, expand influence, and secure your renewals by multi-threading across departments, roles, and levels within your customer organizations.
Catch up on past webinars and explore a wealth of downloadable resources to further your expertise in user adoption and customer success.
On-Demand Webinar Replays
Access our full library of recorded webinars, workshops, and info sessions. Dive into expert-led content on user adoption strategies, customer success playbooks, and SaaS growth hacks whenever you need them.
Join other customer success and user adoption professionals by subscribing to receive alerts when we release new webinars, tools, and resources. You'll be the first to know about upcoming events and have priority access to limited-capacity sessions.